Common Questions For Clients

Where do you advertise?

We have an extensive mailing list which reaches our loyal customers (ranging from individual buyers, designers, dealers, and stagers). We also advertise on Estatesales.org, Craigslist, Facebook Marketplace, local newspapers and our website. Additionally, we provide professional street signage to also capture neighborhood attention.

Who prices items?

Our staff evaluates and prices all items, based on a combined experience of 40+ years, and also being in the marketplace daily, knowing how to set the fair resale value of pieces.

What is your commission?

The company takes a 45% commission on the gross of the estate sale. Although the percentage on a smaller sale may be slightly more.

Do I get copies of what was sold?

Yes, if desired, our clients are given the sales receipt books after the sale for a period of time to review the sales generated (which contain descriptions of all the items sold, and the amount they sold for).

How soon do I get paid?

We pay our clients within 10 to 14 business days, post estate sale, per our estate sale contract.

What do I do with the unsold items?

We have a very high sales rate. However, some items will remain unsold at the end of the sale. We provide removal and donation pick up/drop off with a tax write-off receipt.

Do you have security?

Yes, if necessary, R&J can provide a guard during the sale. Valuables are removed from the sale site nightly.

Do you clean the home after the estate sale?

We remove all of our materials, signs, etc., and leave the home broom swept clean and vacuumed.  If you desire, we we can recommend a full cleaning service post-sale.

Common Questions For Shopper

Do you have a list I can sign up on before the sale?

Our sales are open to the public on a first-come, first-served basis. We do not create pre-lists in any way. Often customers will line up and create their own list (based on who was in line first). 

Do you charge tax at the estate sales?

Yes. As a business we are required to charge sales tax on all purchases unless you have a valid California resale license. If so, please submit a copy of your resale information at the sale.

What kinds of payment do you accept?

- All major credit cards 

- PayPal

- Venmo

- Local Personal Checks (must have valid driver’s license where the address matches the address on the checks)

Do you offer clean out services?

No, though we can give you recommendations.

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